SAFe Scrum Master (SSM)

Getting an organization to change takes more than just motivation and a plan. It depends on efficiency, leadership and on everyone working together. With Agile Release Trains (ARTs), you’re working to achieve just that. And it’s up to you as the Release Train Engineer to take the lead. Make sure every team is perfectly aligned, get impediments removed and bring the ART to run increasingly smooth and efficient. Help your organization take any hurdle with ease and embrace change.
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Our training advisor Sumit Jaiswal would love to help you further.


Work and think like a next level Scrum Master

SAFe® 6 Scrum Master Certification is a two-day course cum certification program that prepares you to be a servant leader and a coach for the Agile Teams that are part of an Agile Release Train (ART) to deliver value.

The Scrum Master (SM) in SAFe is a leadership role that goes beyond supporting iteration execution towards meeting delivery goals. The Scrum Master fulfils many critical responsibilities by embracing a Servant Leadership mindset. Not only does she / he work along with other Scrum Masters and the Release Train Engineer (RTE) to facilitate PI Planning, but also supports improving flow and ART performance.

What differentiates the SAFe Scrum Master training at Gladwell academy India? The experiential and fun-filled learning during the SAFe Scrum Master course here is surely going to invoke a mindset change. Being a conflict navigator, empathetic to the team, mentoring and Coaching are just a few take-aways that result when one moves away from directing specific outcomes to being invested in the overall performance of the program. During the course, you would learn how to collaborate with the Product Owner, build high-performing teams, develop team skillsets, and identify unique opportunities to enable your organization to thrive with Business Agility.

I thought the course was excellent. It was clear that the presenter took the time to evaluate the level of experience in the room and focused the delivery accordingly.

Our SAFe Scrum Master courses are taught by one or two (SAFe Program Consultants) or even SPCTs (SAFe Program Consultant Trainers). These inspiring trainers are consultants who are active in the field and have extensive SAFe experience in training and implementing SAFe at large organizations

Learning goals

During this three-day course you will learn to:

  • Effectively perform the role of the Scrum Master in SAFe environment
  • Actively participate in PI Planning
  • Improve flow and ART performance
  • Enable teams to achieve iteration goals and PI Objectives
  • Foster relentless improvement
  • Understand Problem-solving and prepare for Inspect and Adapt Event
  • Develop an action plan to continue the learning journey

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SSM Exam & Certification

When you pass the Scrum Master exam, you will receive

  1. SAFe Scrum Master 6.0 Certificate
  2. Digital badge
  3. Access to the Community of Practice
  4. Access to learning resources

Didn’t pass the exam? You can try again! Each new attempt will come with a fixed fee.


Two-day training program

The SAFe Scrum Master course is a two-day training program. Each course day starts at 9:00 and ends at 18:00, and includes a complimentary lunch and an afternoon break.

Please note: The program for our virtual courses may vary. The hours are approximately 9 hours per day and may be extended with an extra course day.


During the Program, you will understand:

  • Role and responsibilities of Scrum Master
  • Experience the nuances of PI Planning
  • Coaching to build a high-performing team
  • Improve flow
  • Improve ART performance
  • Fostering relentless improvement and continuing the learning journey


Anyone is welcome to attend the course, regardless of role or experience.

For those who intend to take the SAFe® Scrum Master (SSM) certification exam, the following prerequisites are highly recommended:

  • Familiarity with Agile concepts and principles;
  • Awareness of Scrum, Kanban, and eXtreme Programming (XP);
  • Working knowledge of software and hardware development processes.

Attending this course means that you may be eligible to apply for 15 PDUs toward your continuing education requirements with the Project Management Institute (PMI) for PMP and PMI-ACP certifications.

You may also be eligible to apply for SEUs under category C, toward earning or renewing your CSP through Scrum Alliance.

Exam Details

  • Exam name – SAFe® 6.0 Scrum Master Exam
  • Exam format – Multiple choice
  • Exam delivery – Web-based; Open book
  • Exam access – Candidates can access the exam within the SAFe Community Platform upon completion of the SAFe Scrum Master course.
  • Exam duration – Candidates have 30 days from the course completion date to answer all questions and submit their exam.
  • Number of questions – 45
  • Passing score – 33 out of 45 questions (73%)
  • Language – English
  • Exam cost – The first attempt is free within 30 days from the course completion date.
  • Retake policy – Each renewed attempt comes with a fixed exam fee.

For some insight into the exam, check out some sample test questions.


Your company has embraced the benefits of Scrum teams and has become a SAFe enterprise. The SAFe Scrum Master course is intended for people new to the role of the Scrum Master, as well as people wanting to better understand the role and how it fits in the context of an entire SAFe® enterprise.

After completing this training program, you’ll be a certified Scrum Master, able to understand and perform the role in a SAFe enterprise.

Course attendees typically include:

  • Developers
  • Program and project managers
  • Scrum Masters
  • Leaders and managers
  • Agile coaches

Your Expert Trainers

Our Scrum Master courses are taught by trainers who have a diverse experience in building high-performance teams. Teams in domains ranging from Banking, Finance, Aviation, Healthcare and expertise in areas of Business, Project and Product Management, Software, Hardware and Systems Engineering. The experience is beyond the run of the mill trainings and can be surely validated as you start your Scrum Master journey with a clear advantage.


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