Scaling Agile Across Complex Airline Operations

Case Study

September 26, 2025

De Volksbank partnered with Gladwell Academy to elevate their Product Owners through a masterclass-style SAFe PO/PM training. Led by trainer Andries Hettema, the sessions moved beyond entry-level theory, focusing instead on storytelling and real-world applications that resonated with experienced POs. With Agile deeply embedded across its four consumer label.