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Mar 5, 2024

5 Ways Agile Turns Crisis Management to Crisis Leadership

Managers can use Agile and SAFe (Scaled Agile Framework) methodologies to effectively manage and mitigate crisis situations in their organizations.

Here's a step-by-step guide on how you can do this:

1. Establish Clear Communication Channels:

Managers should set up communication channels that enable quick dissemination of information to all stakeholders, including employees, customers, and partners. Agile emphasizes frequent communication through daily stand-up meetings, which can be adapted to crisis situations.

2. Identify and Prioritize Critical Issues:

Agile encourages prioritization based on value and urgency. Managers should quickly identify the most critical issues facing the organization during the crisis and prioritize them accordingly. This ensures that efforts are focused on addressing the most pressing concerns first.

3. Adapt and Iterate:

Agile promotes an iterative approach to problem-solving. Managers should encourage teams to adapt to changing circumstances and iterate on their solutions based on feedback and new information. This flexibility is essential during a crisis when circumstances can evolve rapidly.

4. Implement Lean Principles:

Lean principles, which are integral to SAFe, focus on eliminating waste and maximizing value. During a crisis, resources may be limited, so it's essential to prioritize activities that deliver the most value while minimizing waste. Managers should encourage teams to adopt lean practices to streamline processes and conserve resources.

5. Empower Cross-Functional Teams:

In SAFe, cross-functional Agile teams are empowered to make decisions and take ownership of their work. Managers should empower these teams to respond to the crisis effectively, providing them with the resources and support they need to succeed.


By leveraging Agile and SAFe principles, managers can effectively navigate crisis situations, enabling their organizations to respond quickly, adapt to changing circumstances, and emerge stronger in the aftermath.

Get to know more about SAFe

Reach out to us today to have a better understanding on how SAFe may be able to help you.

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Written by Gladwell Academy, We write our own content when trainers and partnering experts don't!